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I created a ticket but I haven't heard a response yet. What do I do?

We highly recommend you submit a support ticket into our ticketing system. All of our ticket support is handled 100% in-house, by real, live, human Behemothians. No robotty robots here!

On weekdays, you can expect a Support response for technical issues within 48 hours. On weekends, please allow 72 hours.

If you haven't heard back from us within that timeframe, please:
1. Check your spam folder! We send automated e-mails from support[at]thebehemoth[dot]com, so ensure that address is in your e-mail's address book to avoid any spam unpleasantness
2. Check the status of your ticket! You will need the e-mail you submitted the ticket from and the ticket number.

If you still can't find our response, please check in with us by replying to your old ticket. You can do this when checking the status of your ticket. Thanks!

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